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Norpoint Rentals FAQ

(253) 404-3903 • Sangkrosl@tacomaparks.com

 
Frequently Asked Questions

 

Will there be Norpoint staff members at my event?
Yes, you will have a Rental Monitor during your event. The Monitor is there to answer any questions, help out with your event in any way possible, and overall to ensure your event runs smoothly.

How much does it cost to rent the Cascade Hall?
A four-hour minimum reservation is required for the Hall. A refundable damage deposit is required 15 days prior to rental date. Please see price list located under forms

How big is the hall?
The Cascade Hall is 3,155 sq. feet and can hold up to 250 people. Half of the Cascade Hall (North or South) is 1,577 sq. feet and can hold up to 110 people. ( view floorplan)

What types of events are held in the Cascade Hall?
We have previously had weddings, receptions, memorials, banquets, meetings, corporate events and family gatherings at our location.

Can I have alcohol at my event?
Yes. You must have a banquet permit and a licensed bartender in order to serve alcohol at your event. Fees for the damage deposit and security guards will be added on to the total cost of your rental.

Is there a designated smoking area?
No. Smoking is prohibited at all Metro Parks Tacoma locations. You may smoke off the premises.

Does the Cascade Hall have tables and chairs I can use?
Yes. The Cascade Hall has 250 black folding chairs, 30 round tables, and 8 buffet tables for you to use during your event. The round tables are 5 ft. in diameter and seat 8 people each. The buffet tables are 6 ft. by 2.5 ft.

Do you include setting up tables and chairs?
No. Set up and decorations are done by the renter.

Are linens, dishes and utensils provided?
No. Renters and caterers need to provide this support.

What decorations are not allowed?
The following decorations are prohibited: helium balloons, staples, nails, Scotch tape or duct tape; confetti or glitter, sand, bird food, rice, open flame candles. Your decorating time is included in your rental time.

What does the kitchen include?
Our full kitchen includes two stoves, two ovens, freezer, and refrigerator.

What am I responsible for cleaning?
The renter is responsible for cleaning spills and debris as they occur indoor and outdoor. Managing garbage receptacles and placing half full bags in the large bin provided in the kitchen.

When can I take a tour of the Cascade Hall?
The Cascade Hall is open daily for tours. Please call Sangkros Lok at (253) 404-3903 or the front desk at (253) 404-3901 to set up a time for your tour.

Do you have a translator?
Yes, there is a Khmer translator available.