Alert: Metro Parks Program & Facility Updates

COVID-19/Coronavirus Update
Last updated: April 3, 2020
4:00 pm

GUIDELINES FOR VISITING PARKS DURING COVID-19

Parks & trails remain open for walking, running, and enjoying nature but please remember that they are great places to be for solitary recreation, not group activities. If it’s crowded choose another trail, beach or go to a different park. Maintain a distance of 6′ from others. Read more about social distancing at www.tpchd.org/coronavirus.

Taking personal responsibility for yourself and your family can go a long way toward helping you stay healthy:

  • Think First: Stay home if you are sick or have symptoms.
  • Wash Hands: Wash your hands before coming to the park, carry hand sanitizer and avoid touching picnic tables, railings and benches​.
  • Keep Your Distance: Maintain 6 feet between yourself and others and give warning before passing on the trail.​
  • Come Prepared: Bring your own drinking water, carry out your trash and be prepared for restroom closures.​
  • Respect Closures: Playgrounds, sports courts, picnic shelters, restrooms, skate parks, and other amenities are closed for public safety (see complete list below). Please bypass busy areas for quieter ones.

THESE FACILITIES ARE CLOSED

  • Point Defiance Zoo & Aquarium
  • Northwest Trek Wildlife Park
  • All four community centers (Eastside, STAR, People’s, Norpoint)
  • Tacoma Nature Center
  • W.W. Seymour Conservatory
  • Fort Nisqually Living History Museum
  • Meadow Park Golf Course and Foley’s on the Green Restaurant
  • Point Defiance Marina, Boathouse and public fishing pier
    • Exceptions to the Marina closure include:
      Public boat launch remains open
      Locker tenants continue to have access to their personal storage lockers, but will not have access to MPT services such as the boat lift or retail shop.
  • Metro Parks Headquarters
  • All playgrounds, sports courts, picnic shelters, and skate parks are closed
  • Parking lot gates are closed at parks that have them, including Chinese Reconciliation Park, Brown’s Point, Stewart Heights, and Tacoma Nature Center, among others.
  • The gates to Point Defiance Park will be closed at the Pearl and Mildred street entrances. This means Five Mile Drive is also closed to motor vehicles.
  • All of the park district’s public restrooms are closed

Canceled until further notice

  • All programs are canceled, including indoor, outdoor, and volunteer work parties.
  • All facility rentals — including community center rooms, the Point Defiance Pagoda, Titlow Lodge, Wapato and Dune pavilions, etc. — are canceled.

Parks remain open for visitors to walk, cycle and enjoy nature. However, Metro Parks has closed playgrounds, sports courts, picnic shelters, and skate parks to support Gov. Jay Inslee’s orders to discourage groups from gathering, as well as to address the workload the park district can accommodate with diminished staffing levels. As the Governor said in his “Stay Home, Stay Healthy” order, people are encouraged to take care of themselves by visiting local parks.

Per the Governor’s orders, park visitors are asked to use open spaces and trails responsibly: practice social distancing (6 feet from anyone), bring hand sanitizer, and take all belongings and trash home. In other words, “pack it in, pack it out.”

Most of these closed amenities are out in the open and cannot be fully secured or locked. Metro Parks is asking the public to honor this closure notice as part of the community’s collective response and individual responsibility to keep everyone safe.

We know that Metro Parks facilities provide important benefits and services to the community, and these closures and cancellations will have real impacts. We remain in contact with partner agencies and community service providers as we contemplate the consequences of all these actions.


FREQUENTLY ASKED QUESTIONS:

Program refunds:

  • Due to the temporary closure of Metro Parks Tacoma facilities, customers will be withdrawn from all activities that they are registered for through May 25, 2020 (Memorial Day). Any payments for these activities will be credited to their accounts. Please be patient with this process as there are many programs involved and the situation is made more difficult by working remotely with the team separated.
  • For programs that have been canceled in their entirety, customers will receive a full refund. Refunds will be processed as a credit on the customer’s Metro Parks Tacoma account.
  • Questions about refunds? Contact reg.support@tacomaparks.com or (253) 305-1030.

Community Center Memberships

  • In light of the Governor’s orders to close recreational facilities as part of the effort to slow the spread of coronavirus in our community, all active community center memberships have been put on hold during this closure. As a result, community center members will not incur any charges from March 17 until the centers are able to reopen for business. Rest assured, we anxiously await the opportunity to welcome and serve you in our centers again. Should you have any questions about your membership please contact us:

Facility Rentals

  • As you are aware, the current COVID-19 pandemic has had far-reaching and dramatic effects on our community and across the nation. We understand that this may be impacting our customers in many different ways, not the least of which is those who have rentals booked at our facilities. At this time temporary facility closures extend to May 25, Memorial Day.
  • If you currently have an April or May rental our staff will contact you to reschedule to a later date. If you are unable to reschedule we will work with you to issue a full refund. We are currently only processing April and May rentals.

The Tacoma-Pierce County Health Department continues to update its website with the latest and most accurate information, including what to do if you feel sick or have come into contact with someone with the COVID-19/coronavirus. https://www.tpchd.org/healthy-people/human-coronavirus

Posted In: Alerts, Places, Programs